body{margin:0;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI","Roboto","Oxygen","Ubuntu","Cantarell","Fira Sans","Droid Sans","Helvetica Neue",sans-serif;-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale}code{font-family:source-code-pro,Menlo,Monaco,Consolas,"Courier New",monospace}.conversation-view-grid .chat-panel-closed-container section{height:calc(100vh - 160px);max-height:calc(100vh - 160px)}.chat-panel-closed-container section{height:calc(100vh - 100px);max-height:calc(100vh - 100px)}.voice-panel-closed-container section{height:calc(100vh - 210px);max-height:calc(100vh - 210px)}.chat-panel-container section+div{bottom:0!important;position:absolute}.no-conv-container{height:100%;display:flex;justify-content:center}.no-conversations{color:#6e6e6e;text-align:center;letter-spacing:0;margin-top:calc(50vh - 120px)}.no-conversations p{margin:0;height:33px;width:200px}.transfer-in-progress section+div{pointer-events:none}.transfer-in-progress section+div:hover{cursor:not-allowed}.consumer-case-management{flex:1 1;height:100%;overflow-y:hidden;overflow-x:hidden}.conversation-history{flex:1 1;background-color:#fff;overflow:hidden;padding-bottom:20px;border:1px solid #e1e1e1;border-radius:5px;height:100%}.conversation-history-dark>div,.conversation-history>div{border:none}.conversation-history>div>hr:last-of-type{box-shadow:0 2px 4px #aaa!important}.conversation-history-dark{flex:1 1;overflow:hidden;background-color:#2f2f2f;padding-bottom:20px;border:1px solid #5a5a5a;border-radius:5px;height:100%}.conversation-history-dark>div>hr:last-of-type{box-shadow:none!important}.conversation-history-dark>div>div:last-of-type,.conversation-history>div>div:last-of-type{height:auto}.conversation-history-dark .scrollbar-container .ps__rail-y,.conversation-history .scrollbar-container .ps__rail-y{z-index:3!important}.conversation-history-dark .scrollbar-container .ps__thumb-y,.conversation-history .scrollbar-container .ps__thumb-y{z-index:4!important}.adobe-answers-management{flex:1 1;height:calc(100% + 20px);overflow-y:hidden;overflow-x:hidden}.enterprise-case-management{flex:1 1;height:100%;overflow-y:hidden;overflow-x:hidden}.ru-management{flex:1 2;flex-direction:column;height:calc(100% - 16px)!important}.ru-management-basement,.ru-management-top{border:1px solid #e1e1e1;background-color:#fff;border-radius:5px;padding-bottom:10px}.ru-management-top,.ru-management-top-dark{border-radius:5px;height:204px;max-width:450px;overflow:hidden!important;margin-bottom:6px}.ru-management-top-expanded{height:calc(100% - 9px)!important}.ru-management-basement,.ru-management-basement-dark{height:calc(100% - 231px)!important;position:relative;z-index:99}.ru-management-basement-dark,.ru-management-top-dark{background:#323232;border:1px solid #5a5a5a;background-color:#2f2f2f;padding-bottom:10px;border-radius:5px}.ru-management-top-dark{border-bottom:1px solid #4a4a4a;background-color:initial}.widget-container{display:flex;flex-direction:row;height:calc(100% - 10px);width:calc(100% - 21px);padding-top:10px;padding-right:20px}.widget-container>*{margin-left:10px}.view-widget-container{margin-top:2px;background-color:#f5f5f5;width:100%}.view-widget-container-dark{margin-top:2px;background-color:#323232;width:100%}.widget-container-light{border-left:1px solid #e1e1e1;background:#f5f5f5}.widget-container-light .widget-items{border:1px solid #e1e1e1;background-color:#fff}.widget-container-dark{border-left:1px solid #4a4a4a;background:#323232}.widget-container-dark .widget-items{border:1px solid #5a5a5a;background-color:#2f2f2f}.widget-items{height:calc(100% - 35px);border-radius:5px;padding-bottom:20px}.nav-menu,.toolbar{color:#fff}.Flyout-panel{word-break:break-word}.basic-dark{background:#323232}.basic-light{background:#f5f5f5}.flyout-dark{background:#252525}.flyout-light{background:#eaeaea}.chat-container{margin-top:2px;position:relative}.no-widget-container{height:100%;display:flex;align-items:center;justify-content:center}.no-widget{color:#6e6e6e;text-align:center;letter-spacing:0}.no-widget p{margin:0}.icon-text-center{display:flex;justify-content:flex-end;margin-top:.8rem}.text-center{margin-right:auto}.icon-button{border-radius:50%;color:#6e6e6e;background-color:#f5f5f5;border:3px solid #6e6e6e}.icon-button,.icon-button-active{display:flex;justify-content:center;align-items:center;font-size:small;overflow:hidden;cursor:pointer;width:35px;height:35px;margin:.5rem}.icon-button-active{border-radius:50%;color:#f5f5f5;background-color:#1473e6;border:3px solid #1473e6}.icon-button-active:hover,.icon-button:hover{color:#f5f5f5;background-color:#6e6e6e;border:3px solid #6e6e6e}.header-topbar>div>section,.header-topbar>section{display:flex;flex-direction:column}.hide-toolbar{display:none}.navbar-cus-dark-scroll-container>.ps__rail-x.ps--clicking,.navbar-cus-dark-scroll-container>.ps__rail-x:focus,.navbar-cus-dark-scroll-container>.ps__rail-x:hover,.navbar-cus-dark-scroll-container>.ps__rail-y.ps--clicking,.navbar-cus-dark-scroll-container>.ps__rail-y:focus,.navbar-cus-dark-scroll-container>.ps__rail-y:hover{background-color:#252525!important;width:6px!important}.navbar-cus-dark-scroll-container .ps__thumb-y{background-color:#000!important;width:6px!important}.oc-con-dark-custom-scrollbar>.ps__rail-x.ps--clicking,.oc-con-dark-custom-scrollbar>.ps__rail-x:focus,.oc-con-dark-custom-scrollbar>.ps__rail-x:hover,.oc-con-dark-custom-scrollbar>.ps__rail-y.ps--clicking,.oc-con-dark-custom-scrollbar>.ps__rail-y:focus,.oc-con-dark-custom-scrollbar>.ps__rail-y:hover{background-color:#323232!important;width:6px!important}.oc-con-dark-custom-scrollbar .ps__thumb-y{background-color:#000!important;width:6px!important}#icon_-_first_time_customer{vertical-align:middle!important}.conversation-view-grid .chat-container .chat-panel-container section{height:calc(100vh - 340px);min-height:calc(100vh - 340px)}.conversation-view-grid .chat-container .no-conv-container .no-conversations{align-items:center;display:flex;justify-content:center;flex-direction:column;margin:60px 0 0}.conversation-view-grid .header-topbar .chat-topbar section:first-child{height:4px!important;min-height:43px!important;padding-top:15px}.conversation-view-grid .header-topbar .chat-topbar section:first-child div:first-of-type{padding:0 20px}.conversation-view-grid .hide-toolbar{display:block}.conversation-view-grid .view-widget-container,.conversation-view-grid .view-widget-container-dark{height:calc(100vh - 142px)!important}.list-view-grid .basic-dark,.list-view-grid .basic-light,.list-view-grid .flyout-dark,.list-view-grid .flyout-light,.list-view-grid .header-topbar .chat-topbar,.list-view-grid .view-widget-container,.list-view-grid .view-widget-container-dark{width:0;height:0}.flyout-panel-container{display:flex;text-align:center;justify-content:center;flex-direction:column}.flyout-panel-child{border:1px solid;border-radius:5px;margin:10px;display:flex;overflow:hidden;flex-direction:column}.oac-california-toast{background-color:#3892f3;color:#fff;padding:4px 0;width:100%}.california-toast-content{display:flex;justify-content:space-between;align-items:center;width:100%;padding:3px 20px 0;box-sizing:border-box}.california-toast-text{font-size:16px;flex-grow:1;margin-left:9px}.california-toast-close-icon{cursor:pointer}.california-toast-action-button{background-color:initial;padding:8px;margin-left:16px;color:#fff}.spectrum--light .spectrum-Popover{background-color:#fff;border-color:#cacaca;box-shadow:"0 1px 4px rgb(0 0 0 / 15%)"}.spectrum--light .spectrum-ActionButton--quiet{background-color:initial;border-color:transparent}.spectrum--light .spectrum-Textfield{background-color:#fff;border-color:#e1e1e1;color:#4b4b4b}.spectrum--light .spectrum-Calendar-dayOfWeek,.spectrum--light .spectrum-Calendar-nextMonth,.spectrum--light .spectrum-Calendar-prevMonth{color:#6e6e6e}.spectrum--light .spectrum-Calendar-date:hover{color:#2c2c2c}.spectrum--light .spectrum-Calendar-date:hover:not(.is-selection-end):not(.is-selection-start):before{background:rgba(44,44,44,.06)}.spectrum--light .spectrum-Calendar-date:hover.is-selected{color:#2c2c2c}.spectrum--light .spectrum-Calendar-date:hover.is-range-selection:before,.spectrum--light .spectrum-Calendar-date:hover.is-selected:not(.is-selection-end):not(.is-selection-start):before{background:rgba(20,115,230,.2)}.spectrum--light .spectrum-Calendar-date:active{background-color:rgba(44,44,44,.1)}.spectrum--light .spectrum-Calendar-date.is-selected{color:#2c2c2c;background:rgba(20,115,230,.1)}.spectrum--light .spectrum-Calendar-date.is-selected:not(.is-range-selection){background:rgba(20,115,230,.2)}.spectrum--light .spectrum-Calendar-date.is-today{color:#4b4b4b;border-color:#4b4b4b}.spectrum--light .spectrum-Calendar-date.is-today:before{border-color:#4b4b4b}.spectrum--light .spectrum-Calendar-date.is-today:hover.is-selected:not(.is-range-selection):before{background:rgba(20,115,230,.2)}.spectrum--light .spectrum-Calendar-date.is-today.is-disabled{color:#b3b3b3;border-color:#cacaca}.spectrum--light .spectrum-Calendar-date.is-today.is-disabled:before{border-color:#cacaca}.spectrum--light .spectrum-Calendar-date.is-focused:not(.is-range-selection){background:rgba(44,44,44,.06);border-color:#2680eb;color:#2c2c2c}.spectrum--light .spectrum-Calendar-date.is-focused:not(.is-range-selection).is-today{border-color:#2680eb}.spectrum--light .spectrum-Calendar-date.is-focused:not(.is-range-selection).is-selected,.spectrum--light .spectrum-Calendar-date.is-focused:not(.is-range-selection):active{color:#2c2c2c;background:rgba(20,115,230,.2);border-color:#2680eb}.spectrum--light .spectrum-Calendar-date.is-focused.is-range-selection:before,.spectrum--light .spectrum-Calendar-date.is-focused.is-selected:before{background:rgba(20,115,230,.2)}.spectrum--light .spectrum-Calendar-date.is-disabled{color:#b3b3b3}.spectrum--light .spectrum-Calendar-date.is-selection-end,.spectrum--light .spectrum-Calendar-date.is-selection-start{color:#2c2c2c}.spectrum--light .spectrum-Calendar-date.is-selection-end:after,.spectrum--light .spectrum-Calendar-date.is-selection-start:after{background-color:rgba(20,115,230,.1)}.spectrum--light .spectrum-Calendar-date.is-selection-end.is-disabled,.spectrum--light .spectrum-Calendar-date.is-selection-start.is-disabled{color:#b3b3b3}.spectrum--light .spectrum-FieldButton{color:#4b4b4b;background-color:#fafafa;border-color:#e1e1e1}.spectrum--dark .spectrum-Popover{background-color:#252525;border-color:#5a5a5a}.spectrum--dark .spectrum-FieldButton{color:#e3e3e3;background-color:#2f2f2f;border-color:#4a4a4a}.spectrum--dark .spectrum-Textfield{background-color:#252525;border-color:#4a4a4a;color:#e3e3e3}.spectrum--dark .spectrum-Calendar-dayOfWeek,.spectrum--dark .spectrum-Calendar-nextMonth,.spectrum--dark .spectrum-Calendar-prevMonth{color:#b9b9b9}.spectrum--dark .spectrum-Calendar-date:hover{color:#fff}.spectrum--dark .spectrum-Calendar-date:hover:not(.is-selection-end):not(.is-selection-start):before{background:hsla(0,0%,100%,.07)}.spectrum--dark .spectrum-Calendar-date:hover.is-selected{color:#fff}.spectrum--dark .spectrum-Calendar-date:hover.is-range-selection:before,.spectrum--dark .spectrum-Calendar-date:hover.is-selected:not(.is-selection-end):not(.is-selection-start):before{background:rgba(55,142,240,.25)}.spectrum--dark .spectrum-Calendar-date:active{background-color:hsla(0,0%,100%,.1)}.spectrum--dark .spectrum-Calendar-date.is-selected{color:#fff;background:rgba(55,142,240,.15)}.spectrum--dark .spectrum-Calendar-date.is-selected:not(.is-range-selection){background:rgba(55,142,240,.25)}.spectrum--dark .spectrum-Calendar-date.is-today{color:#e3e3e3;border-color:#e3e3e3}.spectrum--dark .spectrum-Calendar-date.is-today:before{border-color:#e3e3e3}.spectrum--dark .spectrum-Calendar-date.is-today:hover.is-selected:not(.is-range-selection):before{background:rgba(55,142,240,.25)}.spectrum--dark .spectrum-Calendar-date.is-today.is-disabled{color:#6e6e6e;border-color:#5a5a5a}.spectrum--dark .spectrum-Calendar-date.is-today.is-disabled:before{border-color:#5a5a5a}.spectrum--dark .spectrum-Calendar-date.is-focused:not(.is-range-selection){background:hsla(0,0%,100%,.07);border-color:#2680eb;color:#fff}.spectrum--dark .spectrum-Calendar-date.is-focused:not(.is-range-selection).is-today{border-color:#2680eb}.spectrum--dark .spectrum-Calendar-date.is-focused:not(.is-range-selection).is-selected,.spectrum--dark .spectrum-Calendar-date.is-focused:not(.is-range-selection):active{color:#fff;background:rgba(55,142,240,.25);border-color:#2680eb}.spectrum--dark .spectrum-Calendar-date.is-focused.is-range-selection:before,.spectrum--dark .spectrum-Calendar-date.is-focused.is-selected:before{background:rgba(55,142,240,.25)}.spectrum--dark .spectrum-Calendar-date.is-disabled{color:#6e6e6e}.spectrum--dark .spectrum-Calendar-date.is-selection-end,.spectrum--dark .spectrum-Calendar-date.is-selection-start{color:#fff}.spectrum--dark .spectrum-Calendar-date.is-selection-end:after,.spectrum--dark .spectrum-Calendar-date.is-selection-start:after{background-color:rgba(55,142,240,.15)}.spectrum--dark .spectrum-Calendar-date.is-selection-end.is-disabled,.spectrum--dark .spectrum-Calendar-date.is-selection-start.is-disabled{color:#6e6e6e}.all-conversation-page{overflow:hidden}.all-conversation-page .agent-desktop{overflow-x:hidden}div[aria-label="All conversations table"] div:nth-child(2){overflow-x:hidden!important}.agent-desktop *{font-family:adobe-clean!important}.login-btn{margin-top:3rem;display:flex;justify-content:center}.header{pointer-events:none;position:absolute;padding:20px}.login-group{height:80vh}.image-container,.login-group{display:flex;justify-content:center;align-items:center}.image-container{pointer-events:none;margin-top:2rem}a:link{text-decoration:none}.text-container-welcome{margin-top:.5rem;align-items:center}.text-container-agent,.text-container-welcome{display:flex;letter-spacing:0;font-family:adobe-clean,sans-serif;justify-content:center}.text-container-agent{margin-top:1.5rem;opacity:1;font-size:24px;font-weight:800;font-style:normal}p{line-height:normal}Button:hover{cursor:pointer}.light-mode-text-color{color:#2c2c2c}.light-mode-welcome-text-color{color:#4b4b4b}.nav-menu{width:4rem;height:100vh;background-color:#2c2c2c;position:fixed}.notification{position:fixed;right:20px;bottom:20px;width:426px;height:66px;cursor:pointer;z-index:999999}.notification.notification-nw-mode{left:0;right:0;margin:0 auto;width:280px}.notification.notification-nw-mode .notification-icon{width:40px}.notification.notification-nw-mode .notification-text{width:205px}.notification.notification-nw-mode .notification-content{position:absolute;top:0;left:0;right:0;bottom:0;justify-content:center}.notification-icon{width:57px;color:#fff;margin-left:8px;display:flex;align-items:center}.closed-background,.closedCustomer-background,.new-background{background-color:#0d66d0!important}.connection-gain-background,.transfer-background{background-color:#12805c!important}.connection-lost-background,.error-background,.warning-background{background-color:#dc3545!important}.notification-content{display:flex;flex-direction:row;flex-shrink:0;color:#fff}.notification-text{width:337px;font-size:14px;display:flex;flex-direction:column;justify-content:center;font-family:adobe-clean}.notification-subtitle,.notification-title{font-weight:400;line-height:17px}.notification-subtitle{font-style:italic}.remove-participant{position:fixed;bottom:20px;width:271px;height:48px;cursor:pointer;z-index:999999}.remove-participant.remove-participant-nw-mode{left:700;right:20px;margin:0 auto;width:auto}.remove-participant.remove-participant-nw-mode .remove-participant-text{display:inline}.remove-participant.remove-participant-nw-mode .remove-participant-title{width:161px;text-align:left;font:normal normal normal 14px/17px Adobe Clean;letter-spacing:0}.remove-participant.remove-participant-nw-mode .remove-participant-close{margin-left:20px;padding-left:24px;height:48px;background:none;color:#fff;border:none;border-left:.5px solid hsla(0,0%,100%,.2)}.remove-participant-icon{width:12px;color:#fff}.agent-desktop-scroll-light ::-webkit-scrollbar{width:.5rem}.agent-desktop-scroll-light ::-webkit-scrollbar-thumb{background:#cacaca;border-radius:15px}.agent-desktop-scroll-dark ::-webkit-scrollbar{width:.5rem}.agent-desktop-scroll-dark ::-webkit-scrollbar-thumb{background:#000!important;border-radius:15px}:root{--light-primary-text:#4b4b4b;--light-secondary-text:#cacaca;--light-primary-bg:#fff;--light-secondary-bg:#f5f5f5;--dark-primary-bg:#323232;--dark-secondary-bg:#252525;--dark-primary-text:#fff;--dark-secondary-text:#b3b3b3;--bold-font-weight:700;--Regular-font-weight:300}main{flex-grow:1}.agent-desktop{display:flex;height:100vh;box-sizing:border-box;overflow-y:hidden}.ccp-loader{position:absolute;display:flex;justify-content:center;align-items:center;width:100%;height:100%;z-index:9999;background-color:rgba(60,60,60,.5)}body ::selection{background-color:#00d694}.offline-heading{color:#2c2c2c;text-align:left;font-size:14px;letter-spacing:0;opacity:1;display:flex;justify-content:space-between}.offline-popover{top:333px;left:480px;border-radius:4px;opacity:1}.offline-button-group{display:flex;justify-content:flex-end;align-items:center;margin-top:25px}.dark-text{color:#fff;font:normal normal normal 14px/17px Adobe Clean}.incoming-call-text{text-align:left;font:normal normal normal 14px/20px Adobe Clean;letter-spacing:0;opacity:1}.incoming-call-text-key{color:var(--unnamed-color-4b4b4b);color:#4b4b4b}.incoming-call-text-value{color:var(--unnamed-color-2c2c2c);color:#2c2c2c}.incoming-call-subhead{color:var(--unnamed-color-4b4b4b);color:#4b4b4b;font:normal normal normal 14px/17px Adobe Clean}.incoming-call-content{overflow:visible}.incoming-call-button-group{display:flex;justify-content:flex-end;align-items:center;padding:0;margin:-20px 0 0}.call-fail-button-close{margin-top:-20px}.incoming-call-button-group>Button{background:var(--unnamed-color-1473e6) 0 0 no-repeat padding-box;background:#1473e6 0 0 no-repeat padding-box;border-radius:16px;opacity:1;width:98px;grid-column-gap:5px;column-gap:5px}.telephony-call,.telephony-call:hover{border-radius:50%;background-color:#1473e6}.missed-call{border-radius:50%;background-color:#b90000}
/*# sourceMappingURL=main.771c7f70.chunk.css.map */